PRIVACY POLICY

Privacy Policy

Effective Date: August 2, 2026

Brokerage Name: Olde Town Realty

Website: Olde Town Realty

Service Area: Coshocton and Muskingum Counties, Ohio

Coshocton Office: 1101 Chestnut Street, Coshocton, OH 43812

Coshocton Phone: 740-622-3669

Zanesville Office: 2406 Maple Avenue, Zanesville, OH 43701

Zanesville Phone: 740-453-6533

Email: [email protected]

Olde Town Realty (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, property inquiry forms, home value request forms, contact forms, appointment requests, phone calls, email, text messages, and related real estate services.

At Olde Town Realty, we proudly serve Coshocton and Muskingum Counties in Ohio. We help buyers, sellers, and property owners with residential real estate services, including property inquiries, home value requests, and communication with our real estate team. This Privacy Policy explains how we collect, use, share, and protect your information.

Information We Collect

We may collect the following types of information when you interact with us:

• Name

• Email address

• Phone number

• Mailing address

• Property search preferences

• Home value request details

• Showing requests

• Inquiry messages

• Appointment information

• Communications you send to us

• IP address, browser type, device information, and browsing activity

• Cookies, pixels, tags, and analytics data

• Information from MLS, IDX, CRM, advertising, and marketing platforms

How We Use Information

We may use the information we collect to:

• Respond to your questions and requests

• Connect you with an agent or realtor

• Provide real estate services

• Schedule showings and appointments

• Provide home value information

• Send property alerts, updates, and transaction-related communications

• Improve our website, services, and marketing

• Maintain records

• Comply with legal, licensing, and regulatory obligations

• Send SMS messages if you have opted in

SMS Terms and Conditions

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at [email protected].

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy: https://oldetownrealtyoh.com/privacy-policy.

Information Sharing

We may share information with our employees, agents, brokers, contractors, service providers, CRM systems, marketing vendors, website providers, IDX/MLS providers, and other vendors who help us operate our business and provide services to you.

Data will not be shared with third parties for marketing or promotional purposes.

We may also disclose information if required by law, legal process, fraud prevention, or to protect our rights, clients, or property.

Cookies and Analytics

We may use cookies, pixels, and analytics tools to understand how visitors use our website, improve website performance, measure advertising campaigns, and enhance our services. You can adjust your browser settings to limit cookies, but some site features may not function properly if you do.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable law.

To opt out of marketing text messages, reply STOP. For assistance, reply HELP or contact us at one of the offices listed below.

Children’s Privacy

Our website is intended for adults seeking real estate services. We do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

Olde Town Realty

Coshocton Office: 1101 Chestnut Street, Coshocton, OH 43812

Phone: 740-622-3669

Zanesville Office: 2406 Maple Avenue, Zanesville, OH 43701

Phone: 740-453-6533

Email: [email protected]